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Forumsociaux.com • Impossible de se connecter à partir de mon nouvel odinateur. : Aide Facebook

Impossible de se connecter à partir de mon nouvel odinateur.

Vous avez besoin d'aide sur Facebook, rencontrez des difficultés : exposez votre problème et nous tenterons de le résoudre

Impossible de se connecter à partir de mon nouvel odinateur.

Messagede Eryzia » Dim Oct 23, 2011 12:25 pm

Bonjour ! :) Je viens de m'inscrire sur ce forum car je suis confrontée à un probleme sur facebook.
J'ai reçu un nouvel ordinateur il y a quelques jours, et lorsque j'essaye de me connecter à mon compte fb, ce message apparait :

"Vous avez dépassé le nombre d'échecs de connexion que nous autorisons pour votre compte.
Si vous avez oublié votre mot de passe, réinitialisez votre mot de passe ici."

Alors que je peux toujours me connecter sur l'autre ordinateur sans probleme (je vais bientot devoir m'en séparer). J'ai déja changé plusieurs fois mon mot de passe, sur chaque ordi. Cela a fonctionné 2 ou 3 fois mais à chaque nouvelle connexion cela ne fonctionnait plus. Maintenant, j'ai beau changer le mot de passe, impossible de me connecter, ce message apparait sans cesse.

Je ne sais plus du tout quoi faire.. Pourriez-vous m'aider s'il vous plait ? :/ :)
Eryzia
 
Messages: 2
Inscription: Dim Oct 23, 2011 12:19 pm

Re: Impossible de se connecter à partir de mon nouvel odinat

Messagede facebookette » Dim Oct 23, 2011 7:29 pm

Bonsoir,

La première chose que nous conseillons de faire lorsqu'un problème de ce type est rencontré : Changer de Navigateur internet .
Dans la plupart des cas la modification du navigateur internet résoud le problème.

Si vous êtes sous internet Explorer, changé pour Firefox ou vice versa.

Internet explorer 9 :
Firefox :

Cependant si cette méthode ne solutionne pas votre dysfonctionnement, veuillez signaler celui-ci sur la plateforme Aide Facebook
Pour être diriger sur le lien

Nous vous souhaitons une bonne soirée. L'équipe Facebookons
A vous de Jouer
Facebookette modératrice @ Facebookons.com
Vous aimez notre site N'oubliez pas de cliquer "J'aime"
facebookette
 
Messages: 96
Inscription: Dim Mar 27, 2011 2:18 pm

Re: Impossible de se connecter à partir de mon nouvel odinat

Messagede Eryzia » Dim Oct 30, 2011 8:47 am

Effectivement, cette solution est la bonne !
Je vous remercie beaucoup, a bientot ! :)
Eryzia
 
Messages: 2
Inscription: Dim Oct 23, 2011 12:19 pm


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