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Problème depuis mise à jour

Messagede Macaroni » Mer Oct 19, 2011 8:47 pm

Bonsoir,

Depuis la nouvelle MAJ, je rencontre 2 "problèmes".

1- Quand j'envoie un message privé à quelqu'un (amis ou pas), mon message va directement dans la partie "autre".
2- Je ne reçois plus de notifications quand quelqu'un poste après moi ou aime mon commentaire.

Des réglages à effectuer ?

Merci de vos réponses.
Macaroni
 
Messages: 2
Inscription: Dim Oct 16, 2011 9:59 am

Re: Problème depuis mise à jour

Messagede facebookette » Mer Oct 19, 2011 9:45 pm

Bonsoir,

Nous rencontrons effectivement en tant qu'utilisateur plusieurs anomalies suite à la mise en place de la nouvelle version de Facebook ;) .

Nous allons essayer de répondre à vos questions :

Question 1 : mon message va directement dans la partie "autre".

Nous avons déjà eu cette question (Une question s'y rapprochant), nous avons essayé de reproduire l'anomalie , mais nous n'y sommes pas arrivés. Nous vous joignons le topic semblable à votre demande ()

Cependant, un message envoyé dans "Autre" est un message ayant une liste de distribution (plusieurs destinataires) ou provenant de destinataire ne faisant pas partis de vos contacts.

Est l'ensemble de vos messages qui arrivent dans la boîte "Autre" ?

Question 2 : Notifications

Vérifier les paramètres de notifications. Pour cela aller sur "Paramètres de compte" => "Notifications"
Ensuite positionnez vous sur la catégorie " Toutes les notifications" / "Facebook" + modifier

Une liste des notifications possibles apparaîtra, sélectionner les notifications que vous souhaitez recevoir + "Enregistrer les modifications"

Si après ces modifications, vous rencontrez toujours un dysfonctionnement, vous pouvez signaler celui ci sur la plateforme Facebook ()

En espèrant avoir répondu à votre attente. Nous vous souhaitons une bonne soirée. L'équipe Facebookons
A vous de Jouer
Facebookette modératrice @ Facebookons.com
Vous aimez notre site N'oubliez pas de cliquer "J'aime"
facebookette
 
Messages: 96
Inscription: Dim Mar 27, 2011 2:18 pm


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